For any privacy-related questions, data requests, or content removal notices, please reach out to our dedicated support team:support@zenxacademy.com
ZenX Academy — Privacy Support
Chennai, Tamil Nadu, India · We respond within 7 business daysWelcome to ZenX Academy (“we,” “us,” or “our”), a premier AI Digital Marketing training institute located in Chennai, Tamil Nadu, India. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website (zenxacademy.com), enroll in our courses, interact with our content, or contact us in any way.
Plain Language Summary: We collect only what we need, use it to serve you better, never sell your data, and give you full control over what you share with us.
By using our website or services, you agree to the collection and use of information as described in this policy. If you disagree with any part, please discontinue use of our services and contact us at support@zenxacademy.com.
We collect different types of information depending on how you interact with us:
2.1 Information You Provide Directly
Full name, email address, phone number when you fill out a contact or enrollment form
Date of birth and educational background for course registration
Payment details (processed securely via third-party gateways — we do not store card numbers)
Photographs or profile pictures if uploaded to student portals
Feedback, reviews, testimonials, or survey responses you submit voluntarily
Messages and queries you send us via email, WhatsApp, or our support channels
2.2 Information Collected Automatically
IP address, browser type, device type, and operating system
Pages visited, time spent, referral source, and click behaviour on our website
Geographic location (city/region level only)
Cookies and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
If you register via Google or Facebook, we receive basic profile data from those platforms
Information from job boards or LinkedIn if you engage with our placement services
Publicly available information used for research or blog comparisons
Data Type | Why We Collect It | Stored? |
|---|---|---|
Name & Email | Course enrollment & communication | Yes |
Phone Number | Admission counselling & updates | Yes |
Payment Info | Fee processing (via gateway) | No (gateway only) |
IP Address | Security & analytics | Anonymised |
Browsing Behaviour | Website improvement | Aggregated |
Reviews / Feedback | Quality improvement & display | Yes (with consent) |
We use the information we collect for the following purposes:
We never sell your personal data to third parties for their own marketing purposes. Period.
ZenX Academy uses Artificial Intelligence tools to assist in the creation and maintenance of website content. This includes our blog articles, course descriptions, comparisons, reviews, site copy, brand references, and other published materials.
All AI-assisted content is:
Found inaccurate, outdated, or content referencing your brand that needs removal? Contact us immediately at support@zenxacademy.com and we will review and act within 7 business days.
Third-party names, logos, tools, and trademarks mentioned on our site are owned by their respective companies and are referenced solely for informational, educational, or comparative purposes under fair use principles.
We do not sell, trade, or rent your personal data. However, we may share your information with trusted third parties in the following limited circumstances:
Important: All third-party partners are contractually bound to protect your data and use it solely for the stated purpose.
Types of Cookies We Use
We retain your personal data only as long as necessary for the purposes outlined in this policy:
| Data Category | Retention Period |
|---|---|
| Student enrollment records | 5 years after course completion |
| Payment records | 7 years (as required by Indian tax law) |
| Marketing enquiries | 2 years from last interaction |
| Website analytics data | 26 months (anonymised) |
| Support tickets & emails | 3 years |
| Published reviews/testimonials | Until withdrawal of consent |
After the retention period, data is securely deleted or anonymised.
Under India’s Digital Personal Data Protection Act, 2023 (DPDP Act), and applicable laws, you have the following rights:
To exercise any of these rights, email us at support@zenxacademy.com with the subject line “Data Rights Request.” We will respond within 30 days.
We implement industry-standard security measures to protect your personal data:
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you suspect a breach, contact us immediately at support@zenxacademy.com.
Our services are not directed at individuals under the age of 16 years. We do not knowingly collect personal data from minors. If we become aware that a child under 16 has provided us with personal information, we will promptly delete it.
If you are a parent or guardian and believe your child has submitted personal data to us, please contact us at support@zenxacademy.com immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
ZenX Academy — Privacy Support
Chennai, Tamil Nadu, India · We respond within 7 business daysTransform your passion into power through fun, modern, and meaningful learning experiences.
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🤖 AI Content Disclosure: Some content on this website — including blog articles, site copy, brand names, logos, reviews, comparisons, course descriptions, and other references — was researched and drafted with the assistance of AI tools including ChatGPT, Gemini, Perplexity and Claude, then reviewed and verified by ZenX Academy Team. All third-party names and trademarks belong to their respective owners. For changes, corrections, or removal requests, contact: support@zenxacademy.com