Acceptance of Terms
These Terms and Conditions (“Terms”) govern your use of ZenX Academy’s website, courses, services, and all related materials. By accessing our website at zenxacademy.com, enrolling in any course, or engaging with our services in any way, you agree to be legally bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our services. Continued use after any updates constitutes acceptance of the revised Terms.
These Terms were last updated on December 1, 2024 and are governed by the laws of India.
Eligibility
To enroll in ZenX Academy courses and use our services, you must:
- Be at least 16 years of age (students under 18 require parent/guardian consent)
- Have the legal capacity to enter into a binding agreement
- Provide accurate and truthful information during registration
- Not be barred from receiving services under applicable Indian law
ZenX Academy reserves the right to refuse enrollment to any individual at our sole discretion, particularly where eligibility requirements are not met.
Course Enrollment & Access
3.1 Enrollment Process
Enrollment is confirmed only upon receipt of the full course fee or an approved installment agreement. We reserve the right to limit enrollment numbers and create waiting lists for popular batches.
3.2 Course Access
Enrolled students receive access to course materials, live sessions, and recorded lectures as specified per batch
Access to online resources is granted for the duration of the course plus a 6-month post-completion period
Course schedules, batch timings, and instructors are subject to change with prior notice
ZenX Academy may update course content at any time to reflect industry developments
3.3 Attendance Requirements
A minimum of 75% attendance is required to receive a completion certificate
Students who miss sessions are responsible for reviewing recorded materials
Certificates will not be issued to students who do not meet attendance requirements
Fees & Payment
- All course fees are listed in Indian Rupees (INR) and are inclusive of applicable GST
- Fees must be paid via our authorised payment gateways (Razorpay, UPI, Net Banking, or bank transfer)
- Installment plans are available for select courses — EMI terms are specified at enrollment
- Late payment of installments may result in suspension of course access until dues are cleared
- ZenX Academy reserves the right to revise course fees for new batches without prior notice
- Fee revisions do not apply to students already enrolled in a batch
Corporate / Group Enrollments: Special pricing is available for groups of 3 or more students from the same organisation. Contact support@zenxacademy.com for details.
Refund Policy
We understand that circumstances change. Our refund policy is as follows:
| Cancellation Timeline | Refund Amount |
|---|
| Before course commencement (7+ days prior) | 100% refund (less processing fee of ₹500) |
| Before course commencement (3–6 days prior) | 75% refund |
| Within first 3 days of course start | 50% refund |
| After 3 days of course commencement | No refund |
| No-show without notice | No refund |
- Refunds are processed within 7–10 business days to the original payment method
- Students who transfer to a different batch are not eligible for a refund
- If ZenX Academy cancels a course, a full refund will be issued within 5 business days
- To request a refund, email support@zenxacademy.com with your enrollment ID and reason
AI-Assisted Content Disclaimer
ZenX Academy uses AI tools including ChatGPT and Claude to assist in producing website content such as blog posts, course descriptions, comparisons, reviews, site copy, brand references, and other materials.
By using our website, you acknowledge and agree that:
- Some content on this site has been drafted or researched with AI assistance
- All AI-generated content is reviewed and verified by qualified instructors before publishing
- References to third-party tools, platforms, brands, or institutions are for informational purposes only
- ZenX Academy does not claim affiliation with any third-party brands mentioned in content unless explicitly stated
- Third-party logos or trademarks belong to their respective owners
Content Removal Requests: If any content on our site inaccurately represents your brand, product, or service, or if you wish to request removal of a review, comparison, or reference, please contact us at support@zenxacademy.com. We will respond within 7 business days.
Intellectual Property
All content on the ZenX Academy website and within our courses — including but not limited to course materials, videos, slides, assessments, templates, branding, and website design — is the exclusive intellectual property of ZenX Academy unless otherwise noted.
- Students are granted a personal, non-transferable license to access and use course materials for individual learning only
- You may not copy, reproduce, distribute, sell, or publicly share any ZenX Academy materials without written permission
- Screen recording of live sessions is strictly prohibited unless written consent is granted
- Sharing course login credentials with non-enrolled individuals is a breach of these Terms
- Violation of IP terms may result in immediate course termination without refund and potential legal action
Student Conduct
All students are expected to maintain a respectful and professional environment. The following conduct is strictly prohibited:
- Harassment, bullying, or discriminatory behaviour toward instructors or fellow students
- Sharing, posting, or distributing course materials without authorisation
- Submitting false or plagiarised work for assessments or certifications
- Using ZenX Academy’s name, logo, or branding without written consent
- Attempting to disrupt online classes, platforms, or communication channels
- Any activity that violates Indian law or these Terms
ZenX Academy reserves the right to suspend or permanently remove any student who violates this code of conduct, without refund.
Placement Support
ZenX Academy offers placement assistance to eligible students. The following terms apply:
- Placement support is available to students who have completed the full course and met attendance requirements
- We provide resume building, mock interviews, job referrals, and access to our hiring partner network
- Placement support does not guarantee employment — final hiring decisions rest entirely with the employer
- Our “98% Placement Rate” refers to students who received interview opportunities or job offers within 6 months of course completion, based on historical batch data
- Salary packages and job roles are dependent on individual performance, market conditions, and employer decisions
Disclaimer: ZenX Academy does not guarantee specific job titles, salary packages, or employment outcomes. Placement figures are indicative and based on past batch performance.
Limitation of Liability
To the maximum extent permitted by applicable law:
- ZenX Academy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of our services
- Our total liability to any student shall not exceed the course fees paid by that student
- We are not liable for technical issues, platform outages, or third-party service disruptions beyond our reasonable control
- We do not guarantee uninterrupted access to online course platforms or materials
- Any content on our website is for informational purposes only and does not constitute professional advice
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, specifically under the jurisdiction of courts in Chennai, Tamil Nadu.
- Any dispute shall first be attempted to be resolved amicably through direct communication within 30 days
- If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996
- The seat of arbitration shall be Chennai, Tamil Nadu, and the language shall be English
- Both parties agree to exhaust internal resolution before pursuing legal action
Contact & Disputes
For any questions about these Terms, complaints, content removal requests, or dispute resolution, please contact our support team. We are committed to resolving all issues fairly and promptly.